Our Team

Relax – Restore – Rejuvenate

Our team at Serendipity Massage Therapy in Aylmer, Ontario is committed to creating a welcoming and professional environment where your health and well-being come first.

Book an appointment today and experience the benefits of our care.

Meet Our Team of:

  • Registered Massage Therapists

  • Reflexologists

We are dedicated to helping you achieve optimal health and wellness.  With therapeutic care and a commitment to ongoing education, we provide personalized treatments tailored to your needs.

Whether you’re seeking relief from pain, improved mobility, or a moment of relaxation, our experienced therapists are here to support you on your wellness journey.

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Registered Massage Therapists

Nicole Kunkel RMT

Nicole Kunkel RMT

Registered Massage Therapist

Nicole Kunkel is a dedicated Registered Massage Therapist who graduated from D’Arcy Lane Institute in London, Ontario. With a strong commitment to ongoing education, Nicole has developed expertise in a variety of techniques, including myofascial release, deep tissue massage, trigger point therapy, ultrasound therapy, and cupping.

Her passion for addressing TMJ dysfunction led her to further her training with John Corry in 2018. In January 2025, Nicole began advancing her knowledge in Manual Lymphatic Drainage (MLD) through the Vodder Institute, with a focus on supporting individuals with lymphedema and other related conditions, including cancer patients.

Nicole combines her diverse skill set with a client-centered approach, tailoring treatments to meet each individual’s unique needs. Her goal is to promote healing, relaxation, and overall well-being for her clients.

more about Nicole...

Additional Education

  • Certified Dental Assistant with Orthodontic Procedures for Level II Assistants from the University of Toronto.
  • Member of the Ontario Dental Assistants Association.

Community Involvement

  • Born and raised on the outskirts of Aylmer, Ontario, Nicole is well-known in her community.
  • Active member of the local Chamber of Commerce.

Life Outside the Clinic

  • Enjoys daily walks and hikes with her two dogs, Loki (Husky) and Klaus (Miniature Pinscher).
  • Loves camping and boating trips to Northern Ontario with her partner, Mike, during spring, summer, and fall.
  • Devotes her winter months to crafting and scrapbooking.
Lori Bartlett RMT

Lori Bartlett RMT

Registered Massage Therapist

Lori Bartlett is a Registered Massage Therapist, licensed with the College of Massage Therapists of Ontario (CMTO) and a member of the Registered Massage Therapists’ Association of Ontario (RMTAO). She graduated from the Massage Therapy Program at Westervelt College in London, Ontario, in 2012 and successfully completed her board exams shortly after, launching her own practice.

Dedicated to ongoing education, Lori continually expands her skills by completing advanced courses to stay current in the field. She has extensive experience working with repetitive strain injuries, postural misalignments, and sports injuries. Her approach focuses on both addressing the root cause of discomfort and considering the body as a whole to ensure comprehensive treatment.

Techniques Lori Offers:

  • Trigger Point Therapy
  • Myofascial Release
  • Therapeutic Ultrasound
  • Deep Tissue Massage
  • Pregnancy Massage
  • General Swedish Massage
  • Relaxation Massage

Lori prioritizes patient care by ensuring her clients feel informed, comfortable, and confident in their treatment plans. She welcomes any questions and is committed to providing the highest quality care for improved health and wellness.

more about Lori...

Roots in Aylmer

A longtime resident of Aylmer, Lori graduated from East Elgin Secondary School in 1993. Growing up on a tobacco farm, she developed a strong work ethic early on. Before pursuing massage therapy, she worked at Shoppers Drug Mart (now IDA) for 15 years before deciding to follow her passion for health and wellness.

Life Outside the Clinic

Lori enjoys spending time with her family and her beloved dog, Benji. As a dedicated hockey mom to two boys, she spent years traveling to games and cheering them on home and away at every opportunity.  In her free time, she loves traveling with family and friends.

Certified Reflexologist

Whitney Shackleton (OCR)

Whitney Shackleton (OCR)

Certified Reflexologist

Whitney Shackleton is a Certified Reflexologist through the Ontario College of Reflexology (OCR), specializing in foot reflexology and certified since 2017.  With a background in Pre-Health Sciences and a year of BScN studies, she brings a strong foundation in health and wellness to her practice.

Throughout her career, Whitney has worked with a diverse range of clients, including children, expectant and postpartum mothers, seniors, and individuals recovering from illness or injury.  She is also experienced in providing reflexology for those with limited mobility, including bedridden clients, offering gentle, therapeutic care that promotes relaxation and overall well-being.  Her compassionate approach and dedication to holistic well-being make her a valued practitioner.

A lifelong resident of Elgin County, Whitney balances her passion for reflexology with a full-time career in the financial sector in Aylmer. When she’s not working, she enjoys spending time outdoors and cherishing moments with her family.